user_vepxei thank you for using the Xfinity Community Forum to reach out. I would be happy to assist you with obtaining your account number and getting your services up and running. This can be located at the top of your monthly billing statement, however I know you mentioned that you are a new customer. Thank you for choosing Xfinity as your service provider. Can you send me a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
XfinityMarcus
Official Employee
•
1.7K Messages
3 days ago
user_vepxei thank you for using the Xfinity Community Forum to reach out. I would be happy to assist you with obtaining your account number and getting your services up and running. This can be located at the top of your monthly billing statement, however I know you mentioned that you are a new customer. Thank you for choosing Xfinity as your service provider. Can you send me a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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