New Poster
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1 Message
Account Number
I received a letter dated July 13 saying my account number will change on August 13. I doesn't appear this has happened. Can you advise what is the status on this?
New Poster
•
1 Message
I received a letter dated July 13 saying my account number will change on August 13. I doesn't appear this has happened. Can you advise what is the status on this?
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
Who was the letter from? Are you sure it wasn't spam or phishing?
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XfinityAmira
Official Employee
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4.2K Messages
5 years ago
Hello @dchast4986, thanks for reaching out to us through our Forums page. We appreciate you being a customer with us and I would love to further look into this account number change for you. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
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