New Poster
•
1 Message
Account Number
I received a letter dated July 13 saying my account number will change on August 13. I doesn't appear this has happened. Can you advise what is the status on this?
New Poster
•
1 Message
I received a letter dated July 13 saying my account number will change on August 13. I doesn't appear this has happened. Can you advise what is the status on this?
Responses
jav6joev
Bronze Problem Solver
•
2.1K Messages
8 m ago
Who was the letter from? Are you sure it wasn't spam or phishing?
0
ComcastAmira
Official Employee
•
2.3K Messages
8 m ago
Hello @dchast4986, thanks for reaching out to us through our Forums page. We appreciate you being a customer with us and I would love to further look into this account number change for you. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0