dchast4986's profile

New Poster

 • 

1 Message

Wednesday, September 16th, 2020 9:00 AM

Closed

Account Number

I received a letter dated July 13 saying my account number will change on August 13.  I doesn't appear this has happened.  Can you advise what is the status on this?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2.2K Messages

5 years ago


@dchast4986 wrote:

I received a letter dated July 13 saying my account number will change on August 13.  I doesn't appear this has happened.  Can you advise what is the status on this?


Who was the letter from?  Are you sure it wasn't spam or phishing?

Official Employee

 • 

4.2K Messages

5 years ago

Hello @dchast4986, thanks for reaching out to us through our Forums page. We appreciate you being a customer with us and I would love to further look into this account number change for you. Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

forum icon

New to the Community?

Start Here