dchast4986's profile

New Poster

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1 Message

Wed, Sep 16, 2020 9:00 AM

Account Number

I received a letter dated July 13 saying my account number will change on August 13.  I doesn't appear this has happened.  Can you advise what is the status on this?

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

8 m ago


@dchast4986 wrote:

I received a letter dated July 13 saying my account number will change on August 13.  I doesn't appear this has happened.  Can you advise what is the status on this?


Who was the letter from?  Are you sure it wasn't spam or phishing?

ComcastAmira

Official Employee

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2.3K Messages

8 m ago

Hello @dchast4986, thanks for reaching out to us through our Forums page. We appreciate you being a customer with us and I would love to further look into this account number change for you. Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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