Synntax01's profile

New Poster


3 Messages

Fri, Nov 25, 2022 1:22 AM

Account not eligible - Xfinity Rewards

I'm the primary account holder and have been with xfinity for over 8 years. Why is my account not eligible?

Official Employee


362 Messages

1 day ago

Hello @Synntax01, thank you for reaching out to us! We will be happy to take a further look into your Xfinity Rewards concern. Can you please send our team a direct message with your full name and full address? We look forward to speaking with you!


To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

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