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I signed up for Xfinity Internet and added 2 mobile lines to my plan. When a technician came to my house to install internet, he noted that we did not have a cable to our house yet, so he said he would start the process to get a team out to dig a line to my house. The next day I was contacted by an Xfinity representative to set up a new account for internet and to schedule a new install date. I thought this was scheduling the crew that would dig the line to my home, but it was not. The representative cancelled my internet service on my one account, leaving my two mobile lines to be billed without the promotion of 1 line free with internet, and then set up an entirely new account with internet. So now I'm being billed for internet without any mobile lines, and 2 mobile lines without internet. I would like to cancel the account with internet and add internet back to the account with my mobile lines, but now the ball is rolling with the line being dug on the other account, so I can't cancel that account or they won't dig my line. Please help.