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Saturday, March 30th, 2024 12:39 AM

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Account is charged

Why my account is charged for 10:99 subscribtion of espne channel,but it isn't available on tv?

Official Employee

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1.5K Messages

8 months ago

Hello, user_w5xue1. Thanks for reaching our Forums team regarding your billing concerns for ESPN. There's an option of ESPN+ that you subscribe to for $10.99. If ESPN is part of your Xfinity TV service, you’ll have access to ESPN content (including live ESPN, ESPN2, ESPNews, ESPN3, SEC+, etc. channels along with On Demand content) through the ESPN app on eligible Xfinity X1 TV Boxes and Flex streaming TV Boxes. You’ll just need to enter your Xfinity ID and password for the TV Provider credentials.

ESPN+ content is a separate subscription streaming service offered by ESPN. You must have a subscription to ESPN+ to watch ESPN+ content. If you are an ESPN+ subscriber, you'll also be able to purchase select pay per view content offered through ESPN+ and that has a cost of $10.99.

Watch ESPN+ on an X1 TV Box or Flex Streaming TV Box
1. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL to activate the app.
2. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab.
3. With your remote, choose subscribe or log in.
4. From here, you can:
- Log in with your ESPN+ username and password.
- Create an account. If you don’t have an account, you’ll see a message to visit an on-screen URL.
- Follow the prompts on your computer, laptop or mobile device to sign up for an ESPN+ subscription service.
- Please note that you'll have the option to sign up for ESPN+ as an individual subscription, or for the Disney+, ESPN+ Hulu bundle.

 

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