Account in collections

I NO LONGER HAVE AN ACCOUNT WITH THIS COMPANY!!!! I haven’t since I cancelled in January I have the email stating so. I also saw that I was charged in feb and kept being charged which is why I’m assuming it’s in collections. Are you running a SCAM!? This is fraudulent behavior and before I take the next legal steps I’m asking that you resolve this on your end expeditiously!!! Please and thank you!! It doesn’t look like I’m the only one or the last one this has been done to I suggest y’all look into this because something isn’t right. Please fix this inconvenience.