Visitor
•
1 Message
Account deactivate without notice
My account has been deactivated and internet is out. I live in a complex with Xfinity Residential, so internet is paid through building management. Need to reactivate and hoping for the best here outside of business hours
XfinityKei
Official Employee
•
2K Messages
4 hours ago
@UserWoInternet Our team can help get to the bottom of this. Can you please direct message me your first and last name along with your full service address so that I can assist?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0