Visitor
•
1 Message
Account Credit
I recently cancelled service due to a move. However, I have yet to see my credit sent to me (I did not have autopay, so I would expect a check). It’s been over a month now; when do I expect to see this credit?
Visitor
•
1 Message
I recently cancelled service due to a move. However, I have yet to see my credit sent to me (I did not have autopay, so I would expect a check). It’s been over a month now; when do I expect to see this credit?
XfinityRaul
Official Employee
•
2.5K Messages
19 hours ago
@user_fbph3q I would be more than happy to review your account to see what's the status of this credit you're expecting. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0