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Accessing my Samsung Smart TV settings
My X11 remote controls my Samsung Smart TV. The Samsung remote is disabled. How do I access my Smart TV settings? Related questions: If it’s possible for both my X11 AND my Samsung remote to work at the same time, how do I do that? If not, how do I change back and forth?
XfinityBrie
Administrator
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671 Messages
4 years ago
Hello @Chrisleh! Thank you for joining us today on the Xfinity Support Forums. =] I'd be happy to help. Your X1 remote (whether it's an XR11, XR15, etc.) is designed to control your X1 cable box or Flex device, and can be programmed to control the volume and input on your TV--it will be able to access any additional features built-into your TV by the manufacturer. How to Pair and Program Your Xfinity Voice Remote
You can absolutely use both remotes at the same time (it's what we do at our house)--I'd recommend consulting your manufacturer guide for your TV or contacting Samsung directly for additional support on the TV's remote control.
Let us know if we can assist with anything else.
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