Visitor
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1 Message
Access to support
Should not have to use X for support. There should be an email address, and web access without using X.
Visitor
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1 Message
Should not have to use X for support. There should be an email address, and web access without using X.
EG
Expert
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121.3K Messages
4 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2.9K Messages
3 hours ago
Hello user_rva2lk thanks so much for taking the time to reach out here via our Xfinity Forums! WE know that our customers want to reach us in the places most comfortable for them, including online. We have several support paths available
On Facebook and X(Formerly Twitter) @XfinitySupprt
Here on our Xfinity Forums and via our r/Comcast_Xfinity Subreddit
Our Xfinity Assistant is also available 24/7/365 to help with any common questions and can also connect you via live chat to an agent.
Our mainline numbers of 1-800-XFINITY(934-6489) or 1-800-COMCAST(266-2278) are available if you prefer to talk with us via telephone.
If I may inquire in general terms, how can we best assist you today?
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