Visitor
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1 Message
Access to recordings on my iPhone
My infinity app on my iPhone does not provide all recordings. This happened after changing my service last year. How do I fix?
Visitor
•
1 Message
My infinity app on my iPhone does not provide all recordings. This happened after changing my service last year. How do I fix?
XfinityAlyssaA
Official Employee
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2.6K Messages
2 hours ago
Good evening @user_ony57t, and thank you for reaching out on our Community Forums—we’re happy to help.
To start with some basic troubleshooting, have you tried logging out of the app and then logging back in? Also, can you please confirm that the app is fully up to date on your device?
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