jack_sprat's profile

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2 Messages

Sunday, July 19th, 2026 7:57 PM

Access Peacock Premium As a Diamond Xfinity member, system fails or loops back

I received an email notifying me that I have an unclaimed free benefit that provides access to Peacock Premium As a Diamond Xfinity member. Attempts in the system fail and the system then loops back to the "redeem" page! End the frustration and provide instructions, please.

Thank you.

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Official Employee

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3K Messages

22 hours ago

Thank you for reaching out to our team about your Peacock activation issue. I know how frustrating that loop can be. If you go to the https://www.xfinity.com/yoursubscriptions link is the activate button available there?

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