Visitor

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1 Message

Thursday, November 6th, 2025

access missing secondary email accounts

I have been using 1 primary Comcast email account with 6 secondary email accounts.  Now when I login to the primary account [Edited: "Personal Information"] only 3 of the secondary accounts are listed.  How can I access the other 3 missing secondary email accounts?  Thanks.

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Official Employee

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2.3K Messages

3 hours ago

@user_4lul7q I appreciate you making us aware of these missing sub email accounts. I'd like to take a look at your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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