Access Denied

Since two days, I get the Access Denied Reference #18.a7d02e17.1770745420.12d4edd7 error whenever I visit tesla.com from any device connected to my Xfinity home.

I can successfully access these sites when I am outside of home.

Please help.

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XfinityAlfonso

Official Employee

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2.4K Messages

8 hours ago

Hello user_ok0dt4 this appears to be a browser specific error for Microsoft Edge. What does the weblink below this message tell you when navigating to that site?

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user_ok0dt4

Visitor

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5 Messages

@XfinityAlfonso

I get this error on any browser (Chrome, Safari and Comet) including while using the private/incognito browser mode.

When I go to the https://errors.edgesuite.net/18.c4d9c217.1770747336.530c74 website from the error message, this is what I see:

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8 hours ago

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user_ok0dt4

Visitor

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5 Messages

8 hours ago

@XfinityAlfonso,

I'm using Chrome, Safari and Comet browsers. I am unable to access using incognito browser modes too.

When I go to the https://errors.edgesuite.net/18.c4d9c217.1770747336.530c74 website from the error message, this is what I see:

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