Visitor

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1 Message

Sunday, September 14th, 2025

Access Channel bar

Have Basic Plan. The channel bar

is not there. App goes to MeTv and there are no options left or right to get to the xfinity channel bar. Where is the channel bar.

my Plan is supposed to have Fox Philly (the old channel 29), ABC,

NBC, CBS among others. I also should have Peacock + for free since I have Fire stick. I am paying & $185/ mo!!!! and am getting nothing!! Please help I would love to watch the Eagle games.

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Official Employee

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2.1K Messages

8 hours ago

Thank you for meeting us here in our community, @user_djtxki. Sorry to hear you're having trouble watching your Eagle games. I want to make sure I understand. It sounds like your watching through a smart TV or on a device through the Xfinity Stream app. If not, please clarify exactly how you're watching, so we may provide guidance. Now, when you say channel bar, are you referring to the guide, or group of apps? We look look forward to hearing back from you.

Expert

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32.5K Messages

3 hours ago

Moved to Customer Service since this has nothing to do with Accessibility/disability.

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