Accesing my emails

Question

For a big while now, I’ve been receiving the same message: 100% capacity and no way of receiving more emails until I delete most of them. I have deleted ALL my emails, both on the cell and xfinity website. Now nothing is coming thru. No emails whatsoever. I keep waiting for the famous transfer to Yahoo Mail. In the meantime, I am left with no means of communicating with anyone frim Comcast/Xfinity. PLEASE HELP!

XfinityBenjaminM · Answer

jny52 Hi there! Thank you for reaching out. We provide 10 Gigs of storage for your Email usage. If you have hundreds or thousands of emails with attachments, it is quite possible to reach this threshold. We know you said you deleted all your emails, but if you were using IMAP email configuration, these emails could still be present on another device. If you are using IMAP, check whether these emails are still in your trash folder. You'll need to delete them from that folder as well.

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jny52

Accesing my emails

XfinityBenjaminM

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