U

Visitor

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3 Messages

Sat, Sep 11, 2021 6:03 PM

Closed

ACC NETWORK Channel

Why does Comcast/Xfinity not carry the ACC Network channel in a region where the ACC is the primary college conference?  I can recommend a number of channels to drop if money is an issue.  

Contributor

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27 Messages

1 y ago

I totally agree about ACC channel! When Clemson plays on ACC, I have to listen to the radio. That's BS.

Official Employee

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671 Messages

1 y ago

Hi, @user_597d8b! Thanks for reaching out to XFINITY over our forums page. As a big-time sports fan myself, I feel the same way. We are always evaluating the content and channels we offer customers, so the ACC network in HD may be available in the future. To submit your interest, please visit this [link](https://comca.st/390TAuA).

(edited)

Visitor

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8 Messages

@XfinityGabriel

Maybe I should just drop Comcast and instead subscribe to a service that has ACC Network?  IE why am I paying you $3000/year in subscription fees when you are telling me that I have to pay another $70+ per month to be able to watch Duke Basketball during Coach K's last season?  That is outrageous.  Why do you deserve my money?  

Visitor

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3 Messages

1 y ago

The link doesn’t work.  

Visitor

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2 Messages

@user_597d8b the link didn’t work for us either. It’s quite sad that the college football conference for our area is unable to be seen through Comcast. 😢

XfinityJay

Official Employee

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403 Messages

Sorry about that. This link should work https://comca.st/3tz89yG.

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Visitor

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8 Messages

@XfinityJay 

Maybe I should just drop Comcast and instead subscribe to a service that has ACC Network?  IE why am I paying you $3000/year in subscription fees when you are telling me that I have to pay another $70+ per month to be able to watch Duke Basketball during Coach K's last season?  That is outrageous.  Why do you deserve my money? 

Visitor

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2 Messages

1 y ago

The above mentioned link did not work. Sad that the ACC network is not available in an area where state team games cannot be viewed. “Doesn’t that stink!”

Official Employee

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493 Messages

Hello @user_323847, thank you for taking the time to reach out to us on our community forums. The link to request a channel is https://comca.st/2YQaeev in that link, the survey to submit a channel request is https://comca.st/3hIzyKb

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Visitor

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8 Messages

@XfinityAldrik  

Maybe I should just drop Comcast and instead subscribe to a service that has ACC Network?  IE why am I paying you $3000/year in subscription fees when you are telling me that I have to pay another $70+ per month to be able to watch Duke Basketball during Coach K's last season?  That is outrageous.  Why do you deserve my money? 

Visitor

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3 Messages

1 y ago

The link now works and you have to find the sub-link.  Why make it so hard?  Everybody should complain but what regular customers take the effort to go through all this [Edited: "Language"] to complain.   I stumbled on this forum.  Obviously, very few.  It’s frustrating.  The company isn’t really concerned about what folks want.  They think it is OK for them to provide games like Podunk U. Versus Joe Blow University.  Survey your customers.  Contact me.  Let’s get real.  

(edited)

New Poster

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4 Messages

1 y ago

When is Xfinity going to offer the ACC Network to their east coast subscribers? Xfinity is one of the largest cable networks and this service should be offered. What is going on with the upper-level management not getting this settled with ESPN and the ACC Conference and offering this service? We have a small cable provider in my area and they have it on their cable lineup. This is hard to believe that as large as Xfinity is you can not reach an agreement. Come guys get it done!!!!!!!!!

Robert [Edited: "Personal Information"]

(edited)

Visitor

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1 Message

10 m ago

Add ACC network or I’m leaving, ridiculous

Visitor

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1 Message

10 m ago

Have to agree with the comments made and problems highlighted above, which rejoinders from ACCN employees don't see to have much resolved. Our Xfinity account is also in the balance over this issue.

Visitor

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2 Messages

10 m ago

I would also appreciate an update on what is being done to bring the ACC network to the Comcas/Xfinity!!!

Official Employee

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344 Messages

@user_53a606

 

Hey there! We are always evaluating the content and channels we offer customers, so the ACC network in HD may be available in the future. To submit your interest, please visit this [link](https://comca.st/390TAuA).

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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8 Messages

Maybe I should just drop Comcast and instead subscribe to a service that has ACC Network?  IE why am I paying you $3000/year in subscription fees when you are telling me that I have to pay another $70+ per month to be able to watch Duke Basketball during Coach K's last season?  That is outrageous.  Why do you deserve my money? 

Visitor

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2 Messages

10 m ago

When will the ACC network be available on Comcast/Xfinity?   I find it ironic that last year I remember seeing advertising banners in ACC stadiums and arenas and a deal can not be worked out to bring the network to the cable system!!!

Visitor

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2 Messages

8 m ago

Is the ACC Network being added on December 22?

Official Employee

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1.1K Messages

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! At this time we don't have an exact date we can provide. We plan to launch it in the coming weeks.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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7 Messages

8 m ago

Your Xfinity customers have already miss the entire football season and have missed many of the basketball games and rivalries!  

Official Employee

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297 Messages

@maz47 We're always working to bring you the best and widest variety of programming possible, which is why we regularly review networks based on our customers’ interests. We sincerely apologize for any inconvenience this situation has caused you, and I hope once we have launched the network you are able to enjoy the network again. Please know, if you have any other questions or concerns, we are here to support you in any way we can! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

8 m ago

Why doesn’t Xfinity carry ACCN? All the major Florida colleges are in the conference.  Every other area provider does.  With college basketball in full swing, I would be willing to pay for the network if Xfinity would add as a sports option.  What’s the issue?  

XfinityAaron

Official Employee

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685 Messages

Hello and thanks for reaching out @user_2e4cce. We reached a deal to carry the ACC Network on Xfinity. More details, including launch date, to come soon!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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