Visitor
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1 Message
Above Ground Cable
Hello - I have a large cable running through my yard for the past 6 months. There have been multiple individuals from Comcast that have come out to look at this cable but yet nothing has been done. I need to understand when this cable will be buried. Who can I talk to?
XfinityThomasA
Official Employee
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2.3K Messages
1 day ago
Hello, user_qbjk5l! Our team would be happy to help. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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