Visitor
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2 Messages
ABC
This is ridiculous to not get one of our major local channels in Denver. Paying nearly $400 a month to Xfinity and we can't get the most basic channel. I have not wanted to make the switch to streaming services, but this is forcing me to reconsider.
Do better!
XfinityJon
Official Employee
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1.3K Messages
9 hours ago
Good evening user_4vbwsy. We do regularly review our programming lineup. I would be happy to review your account if you do need additional assistance.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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user_wljtso
Visitor
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1 Message
8 hours ago
I agree! Ridiculous not to get a major network. That’s why I’ve used Xfinity. Time to cancel our service and go to streaming.
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