2 Messages
Abandoned Pole - Need Comcast to move their services to the new pole
Comcast has been listed by the City of Tallahassee as a joint user on Pole #22171 on Payne St in Tallahassee FL 32301. Please let me know the next steps to have action by Comcast to move their service lines to new pole.
XfinitySara
Official Employee
•
1.7K Messages
3 months ago
Hey there, @bmikeg933! Thanks for taking the time to visit our Xfinity Community Forum, and for posting your request to have some outside cable lines moved. You've come to the right place for help! Our Digital Care Team is awesome to work with because we'll always do whatever we can to help, even if that simply means creating a ticket for our Construction or Maintenance teams. By chance, have you tried submitting this request through the Xfinity Assistant? Customers and non-customers alike can typically and quickly report line concerns this way to have the same types of tickets submitted, which might save you some time.
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