a way to reduce the cost of my plan

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@JoCo2

As a customer myself I'm always looking for the best offers for the services I love and need. I'll be happy to look for ways to reduce your Internet plan, to get started go ahead and send me a direct message

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it

To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address