Visitor

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6 Messages

Friday, April 3rd, 2026 10:29 PM

A place where I can make comments

Where can I make comments to xfinity

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Problem Solver

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711 Messages

1 month ago

This is the right place.

Official Employee

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3.2K Messages

Hi, @user_diu365! Thanks for reaching out. How can we best serve you today? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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6 Messages

30 days ago

I think the disagreement with Scripps is ridiculous. Xfinity has removed many of the channels I watch because they are greedy! I believe xfinity has plenty of money to make a good arrangement with Scripps without raising customer prices. The stand off has lost my loyalty and business with Xfinity! I don't understand why they are depriving there customers over a small $ amount for them. 

PLEASE STAND UP FOR YOUR CUSTOMERS AND DO WHAT IS NECESSARY TO RESTORE THE SCRIPPS CHANNELS. YOUR CUSTOMERS SHOULD BE WORTH IT, ESP CONSIDERING THE BILLIONS YOU ARE MAKING FROM US ALL!! 

Official Employee

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1.3K Messages

Good morning @user_diu365 All of us at XFINITY truly value your business, and we want to be your service provider for years to come.

Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms in order to ensure the greatest value for customers, given all the ways content can be accessed today. A number of reasonable offers have been made that E. W. Scripps hasn’t accepted. Comcast continues to work towards making this programming available again with fair pricing and terms for our customers.

Comcast pays networks and station owners for the ability to deliver their programming to Comcast customers. Agreements are negotiated to bring customers the best value for the content they want. For more information, see xfinity.com/howitworks.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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