Hello, @user_8fd29h! Thanks for reaching out to us on the forums! I apologize to hear there may be a possible case of fraud going on here. In this instance, you would want to reach out to our Customer Security Assurance (CSA) team by calling 1-888-565-4329 as they will be able to look further into the issue. Please let us know if there is anything else we can assist you with.
XfinityMichaelC
Administrator
•
4.3K Messages
1 year ago
Hello, @user_8fd29h! Thanks for reaching out to us on the forums! I apologize to hear there may be a possible case of fraud going on here. In this instance, you would want to reach out to our Customer Security Assurance (CSA) team by calling 1-888-565-4329 as they will be able to look further into the issue. Please let us know if there is anything else we can assist you with.
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