a mobile network coverage issue at my workplace

Hello Xfinity Support,

I would like to report a mobile network coverage issue at my workplace.

Location:
Commonwealth of Pennsylvania – Office of Administration (PennDOT area)
1101 South Front Street, 1st Floor
Harrisburg, PA 17104

Issue: My Xfinity Mobile internet does not work properly at this location. Even when my phone displays a 5G signal, mobile data is not working or is extremely unreliable.

This is my regular workplace, and I need reliable mobile internet access during my night shifts.

Could you please:

1. Check the 5G and LTE network coverage at this exact address.
2. Investigate any nearby tower issues, outages, or network congestion.
3. Open a technical support ticket for this location.
4. Let me know whether there is a network improvement planned for this area.

Please provide a ticket or reference number so I can follow up.

Thank you!