A cable for one of my neighbors was run through my fence and is laying above ground in my yard for almost a year now.

Hello, @user_5tvfli thank you for reaching out over Xfinity Forums. That is a long time to have the line not addressed, and definitely understand looking to get an update of when this would be completed. You've contacted the right place for support, and I'd like to help get the line concern resolved. I'll need to gather some information that we don't want here in our public conversation.

Could you please send our team a direct message with your full name and full address?

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