New Poster
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3 Messages
888-266-2278 real or spoofed phone number?
Why is comcast calling me? Had a terrible phone call experience then about 2 hrs later they are calling? Leave no voicemail as to the reason for the call. I hope that the call center employee is not reaching out. Dont need to speak to him ever again.
XfinityJon
Official Employee
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2K Messages
4 days ago
Good afternoon off101. I can assure you this is not the experience we want for you. Often times after an interaction with an agent, a follow-up survey style call will generate. It will serve as an opportunity to provide feedback on your interaction. Have all of your concerns been resolved, or did you need assistance with anything else still at this time?
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