1 Message
8 days no WI-FI, I work from home
Tomorrow marks the beginning of the second week I will be unable to work from home due to Wi-Fi outrages in my area. Portland, Oregon was hit hard by snow and ice but the power company has supported us and restored services. Where it xfinity? Considering switching to fiber internet.
CCJodie
Problem Solver
•
1.3K Messages
1 year ago
@user_95s9as Hello, I'm so sorry to learn about the long interruption! I work from home so I understand the major concern. Let's see what's going on. Please send us a direct message with your full name and service address.
Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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