2 Messages
$79.99 scam
I recently received a message saying I could get my current services for $79.99 a month, including taxes. I called and the more he talked and the more incentives were offered, it sounded too good to be true. He sent an email with details and specifics. After reviewing it, I’m sure it’s a scam.
I took a screenshot of the email but cannot find any way to send it to an xfinity customer service representative. If there is a way to be able to send this to someone who can use the information, please let me know.
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BruceW
Gold Problem Solver
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26.5K Messages
2 years ago
Exactly correct. This is a well known scam run by criminals, not Comcast. See any of the many posts at https://forums.xfinity.com/conversations/search?page=1&sortKey=RELEVANCE&q=%22scam%20call%22&sortOrder=DESC. Customers have lost a lot of money.
A competent company would have posted prominent warnings about a widespread scam that has cheated many and appears to use leaked customer data, but Comcast hasn't bothered to do that. They really should.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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BruceW
Gold Problem Solver
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26.5K Messages
2 years ago
To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse and scroll down to the "Report Phishing Emails" section.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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user_90aaf6
2 Messages
2 years ago
Thank you for this information! I’ll try to send the screenshot information to them and hope it helps shut down at least a part of this scam!
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