Visitor
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2 Messages
6 day wait time for a service tech???
I run my business from home and my internet is out. I was told a 6 day wait time. Totally unacceptable. How can this be fixed. I am going to loose customers!!
Visitor
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2 Messages
I run my business from home and my internet is out. I was told a 6 day wait time. Totally unacceptable. How can this be fixed. I am going to loose customers!!
EG
Expert
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121.5K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.5K Messages
2 hours ago
Hello @user_43kgln something you can try is signing up for the waitlist in case a sooner time slot becomes available. This link will help us sign up for that.
https://www.xfinity.com/support/articles/appointment-waitlist
(edited)
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