Visitor
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1 Message
5th
Need ur help is was a recording of my great grandmother passing with the right time of her passing plz contact me [Edited: "Personal Information"]
Visitor
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1 Message
Need ur help is was a recording of my great grandmother passing with the right time of her passing plz contact me [Edited: "Personal Information"]
EG
Expert
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116.7K Messages
4 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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1.2K Messages
4 hours ago
Good morning @user_eqchxw our team would be happy to assist in any way we can.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3kYXwkR for an example
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