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5.99 coupon received in the mail
5.99 coupon code received in the mail. when i access the sight it wants a coupon code of which there is none. How do i use the 5.99 coupon??
New Poster
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5.99 coupon code received in the mail. when i access the sight it wants a coupon code of which there is none. How do i use the 5.99 coupon??
AuntieJenPen
New Poster
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1 Message
4 years ago
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
If the instructions that came with the coupon don't work and an employee doesn't come to your rescue here, call Billing at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/, and have them apply the credit to your account.
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
If the instructions that came with the coupon don't work and an employee doesn't come to your rescue here, call Billing at the phone number on your bill or 1-800-Comcast, or use the Chat option on https://www.xfinity.com/support/contact-us/, and have them apply the credit to your account.
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roywehking
New Poster
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1 Message
4 years ago
Shouln't offer coupons that can't be redeemed. This is the second night trying to redeem soething for a small amout. It is the principle of it. Very fruststating.
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jerrybooth
Visitor
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2 Messages
4 years ago
This happened to me too. Also I looked at my coupon balance history. It says:
Total Granted: $17.97
Total Used: $0.00
Does that mean I never used the $17.97 - that it all expired first? Why would a gift meant to honor customer loyalty expire anyways.
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