New Poster
•
1 Message
5.99 coupon received in the mail
5.99 coupon code received in the mail. when i access the sight it wants a coupon code of which there is none. How do i use the 5.99 coupon??
New Poster
•
1 Message
5.99 coupon code received in the mail. when i access the sight it wants a coupon code of which there is none. How do i use the 5.99 coupon??
Responses
AuntieJenPen
New Poster
•
1 Message
5 m ago
0
0
BruceW
Gold Problem Solver
•
22.4K Messages
5 m ago
If the instructions that came with the coupon don't work and an employee doesn't come to your rescue here, call Billing at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/, and have them apply the credit to your account.
0
0
BruceW
Gold Problem Solver
•
22.4K Messages
5 m ago
If the instructions that came with the coupon don't work and an employee doesn't come to your rescue here, call Billing at the phone number on your bill or 1-800-Comcast, or use the Chat option on https://www.xfinity.com/support/contact-us/, and have them apply the credit to your account.
0
0
roywehking
New Poster
•
1 Message
5 m ago
Shouln't offer coupons that can't be redeemed. This is the second night trying to redeem soething for a small amout. It is the principle of it. Very fruststating.
0
0
jerrybooth
Visitor
•
2 Messages
2 m ago
This happened to me too. Also I looked at my coupon balance history. It says:
Total Granted: $17.97
Total Used: $0.00
Does that mean I never used the $17.97 - that it all expired first? Why would a gift meant to honor customer loyalty expire anyways.
0
0