Visitor
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8 Messages
$50 virtual prepaid card promotion
When I signed up for Xfinity internet service in December, it was supposed to come with a $50 virtual prepaid card. It has now been over 14 weeks since activation, and I still have not received it.
I checked the reward tracker and found no indication that the card has been delivered or is coming.
How do I get the $50 I was promised?
Accepted Solution
XfinityRaul
Official Employee
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2.7K Messages
20 days ago
@user_ksitrc I appreciate you making us aware that you haven't received this gift card after signing up for our service in December. I would be more than happy to review your account to see what's causing this delay. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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XfinityJeffB
Official Employee
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328 Messages
17 days ago
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!
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