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AdamF1314
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Visitor

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2 Messages

11/09/2026 7:30 PM

5 year locked in internet price?

I just upgraded my internet to the 1 gig service with the locked in price of $60/month for 5 years.  I got the confirmation email for the changes, but I don't see the discount reflected?  Can you advise?

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XfinityAngie

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3.1K Messages

13 minutes ago

 

AdamF1314, thank you for reaching out through Xfinity Forums. We bill 30 days in advance, so it may take a billing cycle before you see the price change. Anything you over pay will be applied as a credit on the next billing statement. Let us know if you still would like us to review your account. 

 

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