Visitor

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3 Messages

Friday, January 30th, 2026 1:30 AM

5 days W/O updates on outage

No internet for 5 days. Everyone else is back up & out except Xfinity. Why?

Oldest First
Selected Oldest First

Visitor

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3 Messages

12 hours ago

I’ve delivered six routes since the Severe weather. NES, Usps, Google Fiber, AT&T are all out repairing, cleaning up and getting caught up. Xfinity is nowhere to be seen. Meanwhile, Customer suffer five days without Internet. No updates on the outage. Outage box says “restoration time: ASAP.” ROTFLOL  

Chat bot says “ Severe weather may have affected your connection. When it’s safe to do so we will come out and repair it” So I guess it’s safe for everyone else except Xfinity. 

Official Employee

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2.2K Messages

11 hours ago

@user_8dq5g3 Do you see a service interruption status on the Xfinity app by any chance? 

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