coachkevin2433's profile

New Poster

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1 Message

Sat, Dec 26, 2020 9:00 AM

4K TV Box

I’m interested in replacing a couple of HD boxes with 4K boxes. How do I go about requesting these?

Responses

ComcastAmir

Official Employee

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6.3K Messages

4 m ago

Hi coachkevin2433, we have a few options to choose from when trying to replace your equipment. The fastest way is to go into your local Comcast service center and swap the equipment out there. If you don't have time to stop by a store or if the nearest service center is too far we can ship the equipment to you as well. Lastly, we can get a tech to come out and install the boxes for you. If you'd like the equipment mailed to your home or if you'd like a tech to come out feel free to reach back out to me here or shoot me a PM by clicking on my name (ComcastAmir) then click "Send a Message". Please provide your full name and street address in the private message. 

I am an Official Comcast Employee.
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New Poster

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2 Messages

4 m ago

@ComcastAmir

Hope you had a good holiday. I would like to have a 4k receiver shipped to me as well. Are you able to assist?

Sok454

Official Employee

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294 Messages

4 m ago

Yes, of course @ Sok455! I hope you had a good holiday as well 🙂 Please select my username, and send a private message with your name and service address so we can mail you 4k equipment. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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