Visitor
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7 Messages
39.99 Technician-Assisted Self-Install: Technician’s Time
Xfinity representative informed me that a professional Xfinity installation can take up to two hours. I wanted to try your technician-assisted self-install for $39.99. I know that appointment duration may vary, but can you let me know just how much of the technician’s time the $39.99 is buying me?
I assume it is not that much tjme, since he is not repairing anythjng. He is just testing the outlets, telling me which ones I can use, and explaining what steps I need to take to complete the self-installation, right?
XfinityMarcus
Official Employee
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2.3K Messages
1 day ago
user_srbw3y thank you for using the Xfinity Community Forums page to reach out today. I understand that you would like to get an assisted installation instead of the professional option. The amount of time/length of the visit can vary depending on the amount of questions and information you request from the technician.
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