user_qv6rl9 Thank you for posting on our community forum so we can make sure your Xfinity TV service is working properly. When you open the Xfinity app and troubleshoot your TV service: https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app, what information does it give you?
Open the app. Tap the Services tab. Tap Troubleshoot TV issues. Tap the applicable option to start troubleshooting.
XfinityEmilyB
Official Employee
•
2.9K Messages
8 hours ago
Open the app.
Tap the Services tab.
Tap Troubleshoot TV issues.
Tap the applicable option to start troubleshooting.
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