3 times now they sent a technician and wasted all our time whe I need a trench crew to trench in 300 feet of cable to my newly built home.

I need a trench crew to trench in 300 plus feet of coaxial cable and 3 times now they wasted our time and send a technician that says “we don’t bury the lines that is a separate crew” I have no way to get contact information to make this happen. I think they’re sending another technician out next week to waste our time again. What is going on on with Xfinity and these incompetent people they employ?