2gb up and down speeds in Charlottesville, Va

Good evening, @user_9fb551! Thanks for your interest in the 2 Gig up and down service. We do not have a list a where that service is available. We would need to check on your address to find out. Even in a neighborhood, it can vary street by street. Our teams continue to work on the upgrades to both our enhanced and symmetrical speeds across the country. You will get an account notification if we are completing upgrade work for your address. You will also see a notice after, letting you know faster speeds are available and to reset your modem. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message