1 Message
200mbps Upload (Mid-Split) Activated?
Hello, I hope all are doing well
We recently had a couple of days of planned service outages in my area (for upgrades I assume), so I wanted to check if mid-split 200mbps uploads are finally available for my address. Would I send my address to you directly?
Thank you very much!
Best regards,
[Edited: Personal Information]
XfinityGabby
Official Employee
•
1.5K Messages
2 hours ago
Hello @smsajjad. We appreciate you reaching our team on Forums regarding our faster upload speeds, we can definitely help check if your address is eligible. Please send a DM with your full name and the full service address to assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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