Visitor
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1 Message
$200 Gift Card Promotion
I signed up for the student xfinity plan and still haven't received the $200 prepaid card. I waited over 90 days and checked through the incentive tracker and the estimated qualification date has passed of when I should have received the card.
XfinityThomasC
Official Employee
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3.1K Messages
5 hours ago
Hello, @user_cuj3lc
Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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