Hi user_nb4sj4, thank you for reaching out here on our Forum. A gift card like that wouldn't take long to get spent on my account, so I get why you're looking for an update. Have you already checked our 'Incentive Tracker' website to view the status of your gift card promotion? This is actually the same link shared above, thanks for sharing relevant information as always @Again !
Again
Expert
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31.7K Messages
2 days ago
@user_nb4sj4
How long ago did you sign up? You don't get that card immediately. There is a 90 day period after signing up before you can get that card.
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XfinityMarcos
Official Employee
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2.4K Messages
2 days ago
Hi user_nb4sj4, thank you for reaching out here on our Forum. A gift card like that wouldn't take long to get spent on my account, so I get why you're looking for an update. Have you already checked our 'Incentive Tracker' website to view the status of your gift card promotion? This is actually the same link shared above, thanks for sharing relevant information as always @Again !
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