Visitor

 • 

3 Messages

Friday, May 15th, 2026 3:22 AM

$200 dollar gift card

I was told I would receive a $.200 gift card after 55 days of service, I saw it was scheduled for May  13 th I have yet to receive a gift card. After reading all the complaints on this gift card scam, I’m filing a complaint with the FCC, as well BBB and contacting all three news channels to see who else has been scammed by Xfinity, so I may get a class action lawsuit filed.

Oldest First
Selected Oldest First

Visitor

 • 

3 Messages

7 hours ago

$200 dollar gift card

I was told I would receive a $.200 gift card after 55 days of service, I saw it was scheduled for May  13 th I have yet to receive a gift card. After reading all the complaints on this gift card scam, I’m filing a complaint with the FCC, as well BBB and contacting all three news channels to see who else has been scammed by Xfinity, so I may get a class action lawsuit filed.

Official Employee

 • 

1.1K Messages

7 hours ago

Good evening user_neb28g 👋 I appreciate you stopping by our community for help, and rest assured you’re in the right place for it! If you recently signed up for a promotion that includes a prepaid card as a bonus, we above all want to make sure that gets to you. The good news is that we definitely have processes in place to make that happen should anything be holding your incentive up.

By chance have you been able to check on the status of your incentive at xfinityincentivetracker.com/track?

 

forum icon

New to the Community?

Start Here