Visitor

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2 Messages

Tuesday, July 29th, 2025

$200 amazon gift card

When I signed up for xfinity i was told i would get a $200 gift card from amazon. I have had this for 11 months now and haven't received anything. Is there something I need to do to get it?

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Official Employee

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1.5K Messages

4 days ago

Hello Dhruv04! Thank you for reaching out to our team for help here on our Xfinity Forums. I hope that you are having a lovely Tuesday. I'm sorry to read that you have not received the prepaid card yet for the services. I'm sure there are a ton of items you can order from amazon with $200! I would love that promotion.

I'm not completely familiar with Amazon specific prepaid cards, but there are different promotions throughout the year and I would love to help out and make sure that you received the promotion you signed up for with the services. I love reading that you have been with us for almost a year now! How have your services been working out for you? If there's any trouble please know we can help with that as well. 

For the gift card promotion, have you tried to check out incentive tracker website at https://www.xfinityincentivetracker.com/track for the status of the promotion? 

Visitor

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2 Messages

@XfinityPaula​  i found the email, but it said that the code is expired, anyway of fixing this? THe code was never redeemed 

Official Employee

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1.5K Messages

 

Dhruv04 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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