$200 Amazon gift card

I’ve been a member of Xfinity for more than a year not i recently moved in to a house so i upgraded my service and i saw that they were offering a promotion for $200 amazon gift card so i said sweet I’ll sign up for the service that’s a little more expensive so i can get the gift card little did i know it was going to be a bigger hassle to get the gift card i 100% would not recommend getting Xfinity I would look for another provider they’re very unprofessional and unreliable they said I would get the gift card 2-4 weeks it has now been over 4 weeks+ so I called and they said they have to summit another review that’s going to take another 10 days my guess is they’ll keep doing that until I forget about the gift card or just get tired of calling so then they don’t have to give me anything I think this is very unprofessional of them and they’re just scamming people to get us to sign up for their more expensive services so like I said if your looking into getting internet I would recommend you look elsewhere they’re unhelpful and unprofessional lying to people I know I’m not the only one I’ve seen a few other people with the same issue DON’T RECOMMEND GETTING THEIR SERVICES