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Friday, January 31st, 2025 4:02 PM

$200 Amazon gift card promotion

I signed up because of the gift card on December I do have it stated in my confirmation email it states Amazon gift card within 2-4 weeks the same on the incentive tracker which gives an estimated date of January 5th. 

What’s the best way of chasing this up? 

Official Employee

 • 

1.6K Messages

3 months ago

Thank you for taking the time to reach out to us. Let's take a look together. May I please ask that you send us a direct message with your full name and service address? 

 

  • Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
  • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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