1 Message
2 modems
I have to run a hardline out to a green house that can't get wifi due to the nature of the glass structure. Am I able to hook up a second modem/AP to the new line and it'll work? Does it have to be an AP alone? Does it have to run from the existing modem/AP?
EG
Expert
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106.6K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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1.4K Messages
3 days ago
Hello, @user_6ighh9 how are you? The possibility of being able to use a second modem on an active account is market specific. So, there's not one answer for every customer. If we can add a second modem there's an additional outlet charge for it. It's typically around $40-$50 for a second modem. That's definitely not a quote, just a figure to give an idea of what to expect. Most customers in similar situations will use a router, hub, or switch to connect using a wired connection.
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