Visitor
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4 Messages
2 gb synchronous in Haverhill, ma Gile St.
When will 2GB synchronous internet speed be available in Haverhill mass on Gile St.?
Visitor
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4 Messages
When will 2GB synchronous internet speed be available in Haverhill mass on Gile St.?
XfinityAmira
Official Employee
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5.1K Messages
19 minutes ago
Hi user_gpg! We appreciate you reaching out on our Xfinity Forum and being a customer with us. Please know that my team is always here to support you. Great question about when symmetrical speeds will be available in your area. Customers who are Next Gen and in an FDX‑enabled area will be notified via a swap campaign (mail, email, and text) to swap equipment if needed so they can get symmetrical speeds. Impacted Xfinity Communities customers will receive email or text messages instructing them to schedule a no‑cost technician visit to replace in-home equipment. Unfortunately, we would not have an exact date or timeframe for when symmetrical speeds will be available in your area, but you will receive communication if and when it does. Please let us know if you have any other questions or concerns. We're here to help!
-Next Gen refers to Xfinity’s updated nationwide pricing and packaging for internet service that offers new speed tiers (e.g., 300 Mbps–2 Gig), includes an Xfinity WiFi Gateway and unlimited data, and removes contracts/early termination fees.
-An FDX area is a location where Xfinity’s network has been upgraded and enabled for FDX service, allowing delivery of symmetrical multi‑gig internet speeds.
-Xfinity Communities serves multi-dwelling and similar properties by offering bulk and non-bulk internet, TV, and voice solutions. It supports property types like MDUs, single‑family communities, campuses, assisted living, and hospitals.
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