Visitor
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1 Message
1G $50/mo 5 years promotions
I was ready to activate service at a rental property under the 1G for $50/mo for 5 years promotion that expired September 21. My tenants took a few days to confirm, and now the price changed. Can you honor the September 21 offer? If so, I'll activate it today.
EG
Expert
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121.8K Messages
9 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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3.2K Messages
9 days ago
Hello, @user_7xogh3. I would be more than happy to review your account to see if that promotion is still available in the area. If so, I'll gladly add it on there for you. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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