1-800-XFINITY is the most useless number in the world

Question

The Xfinity customer service executive should be fired for gross incompetence. I'm sure he/she boasts about cost savings while providing zero service/support to its costumers.  Disgraceful and beyond frustrating!!!

XfinityAmandaB · Answer

user_8td69f Thank you for the feedback this is not the experience we want any customer to have. If you need assistance please feel free to provide a brief description of the issue not including any personal information and we would be happy to help make sure it gets addressed for you.

user_8td69f · Answer

Xfinity apparantly thinks i have 2 accounts. 1 commercial and 1 residential and i can't get anyone to help me resolve either.  The residential account says I'm past due on payment and i want this resolved before it affects my credit score.  Would be best for someone to actually call me so i can explain the complex situation and get to a resolution. I highly doubt it will be resolved over email,  text,  chat or robot.

Customer Service

user_8td69f

1-800-XFINITY is the most useless number in the world

XfinityAmandaB

user_8td69f

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